CPSC, Dell Announce Recall of Notebook Computer Batteries5 March 2006
The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. (To access color photos of the following recalled products, see CPSC's Web site at http://www.cpsc.gov.)
(Logo: http://www.newscom.com/cgi-bin/prnh/20030904/USCSCLOGO )
Name of product: Dell Notebook Computer Batteries
Units: About 22,000 in the U.S.
Manufacturer/Distributor: Dell Inc., of Round Rock, Texas
Hazard: These batteries can overheat, which could pose a fire risk.
Incidents/Injuries: Dell has received three reports of batteries overheating. The incidents involved damage to a tabletop, a desktop, and minor damage to personal effects. No injuries have been reported.
Description: The recalled batteries were sold with the following Dell notebook computers: Latitude(TM) D410, D505, D510, D600, D610, D800, D810; Inspiron(TM) 510M, 600M, 6000, 8600, 9200, 9300, XPS Gen 2; and Dell Precision(TM) M20 and M70 mobile workstations. The batteries were also sold separately, including as secondary batteries and in response to service calls. The batteries insert into the battery bay located on the underside of the notebook. "Dell" and "Made in Japan" or "Made in China" are stamped on the batteries. The identification number for each battery appears on a white sticker. Customers should have this number available when they contact Dell to determine if their battery is part of the recall.
Sold at: Dell sold these batteries with the notebook computers, as part of a service replacement, and as individual units on its Web site and catalogs from October 5, 2004 through October 13, 2005. The computers with these batteries sold for between $900 and $2,650, and individual batteries sold for between $99 and $179.
Manufactured in: Japan or China
Remedy: Customers should contact Dell to determine if their notebook computer battery is part of this recall. If it is, consumers should immediately stop using the battery as a power source for their notebook computer. Dell will provide a free replacement battery.
Consumer Contact: For additional information, contact Dell toll-free at (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday, go to the firm's Web site at http://www.dellbatteryprogram.com, or write to: Dell Inc., Attn: Battery Program, 9701 Metric Blvd., Suite 200 Austin, Texas 78758.
Media Contacts: Tom Kehoe and Venancio Figueroa III, (512) 725-0281 and (512) 723-1726, tom_kehoe@dell.com and venancio_figueroa@dell.com.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $700 billion annually. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC's work to ensure the safety of consumer products -- such as toys, cribs, power tools, cigarette lighters, and household chemicals -- contributed significantly to the 30 percent decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
To report a dangerous product or a product-related injury, call CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270 or visit CPSC's Web site at http://www.cpsc.gov/talk.html. Consumers can obtain this release and recall information at CPSC's Web site at http://www.cpsc.gov.
Firm's Recall Hotline: (866) 342-0011
CPSC Recall Hotline: (800) 638-2772
Source: prnewswire
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