DecisionOne Launches Kiosk Deployment and Support Services27 February 2006
DecisionOne Corporation, the technology support services company, today introduced its Kiosk Deployment and Support Services offering, which offers Original Equipment Manufacturers (OEMs), Original Design Manufacturers (ODMs), and retailers nationwide deployment, on-site support, and maintenance services for kiosk hardware and systems.
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Time-consuming deployments drain time and resources away from OEMs' or ODMs' core competencies of manufacturing and design integration. Likewise, retailers may not have the skills or resources required on a nationwide basis to install and service their own kiosks. DecisionOne's Kiosk Deployment and Support Services provides a cost-effective solution for kiosk installation and full life cycle support, enabling each customer group to focus on acquiring new and servicing existing customers.
DecisionOne's extensive experience in the industry includes the deployment of more than 15,000 photo kiosk and more than 1,000 airline kiosks to airports throughout the U.S. The company has provided ongoing maintenance for more than 10,000 kiosks nationwide.
"Our proven experience in kiosk deployment and support, combined with our full geographic coverage of the United States and Canada, enables smooth kiosk deployments resulting in improved time-to-market, simplified management with one services vendor nationwide, and improved customer satisfaction ratings," said John Rooney, EVP and chief commercial officer, DecisionOne.
DecisionOne's Kiosk Deployment and Support Services features include a dedicated single point of contact, skilled technology professionals trained in kiosk environments, national reach and local touch, pre-install screening to reduce multiple trips, flexible coverage based on customer requirements, and complete project management and reporting. Other available kiosk services include deployment (IMAC), technical service desk, maintenance, and logistics including depot repair and staging services.
About DecisionOne
Headquartered in the Philadelphia suburb of Devon, Pennsylvania, DecisionOne delivers technology support services to commercial enterprises, government agencies, Original Equipment Manufacturers (OEMs), outsourcers, and resellers throughout North America. The company's footprint of service locations and centralized support capabilities throughout the U.S. and Canada enable DecisionOne to provide local, reliable, cost-effective solutions that address needs at every point along the technology support lifecycle - from initial planning and assessment, to installation and maintenance, to asset disposal and/or reclamation. DecisionOne takes care of your technology so you can take care of business. More information about DecisionOne can be found on the web at http://www.decisionone.com.
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/Web site: http://www.decisionone.com /
For further information: Dana Melia of DecisionOne, +1-610-296-6093, dana.melia@decisionone.com
Source: newswire
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