Encharter Insurance Group Selects CenterBeam to Manage IT Infrastructure4 January 2006
Encharter Insurance Group has chosen CenterBeam to manage its information technology infrastructure. Encharter Insurance Group, formerly known as Neighborhood Insurance LLC, is a group of community-based insurance agencies based in Massachusetts and Connecticut that provides individuals, families, and businesses with security against loss and financial services. (Logo: http://www.newscom.com/cgi-bin/prnh/20030528/SFW002LOGO ) "Insurance companies must have a solid IT infrastructure, and CenterBeam delivers that and a whole lot more," said Michael Sher, chief executive officer of the company. "Encharter Insurance Group delivers very personalized service through a network of agents active in the communities they serve. We currently serve more than seven locations in New England and delivering enterprise-class IT to each of these offices is, at best, a challenge. Fortunately, we found CenterBeam. CenterBeam has re-built our IT infrastructure so that every agent in each office has the same high-quality service." Success Driving Growth, With CenterBeam's Help "As success continues to drive our growth, CenterBeam lets Encharter Insurance Group establish new agencies effortlessly, anywhere we want. IT infrastructure was once an inhibitor for growth. CenterBeam has turned that completely around. Now IT is helping to enable our growth." "This year, my own notebook computer quit working. Before we joined CenterBeam's service, this would have meant that I would be, best case, incredibly inconvenienced for an indeterminable amount of time. Worst case, I wouldn't be able to do any work at all. But CenterBeam's service had me back online in minutes with all my emails and files available to me. I was back in business, thanks to CenterBeam. My notebook computer was repaired and back in my hands in just a few days. Encharter Insurance Group helps its clients sleep peacefully at night, secure in the knowledge that we're working on their behalf, and CenterBeam does the same thing for us." CenterBeam's success regularly attracts the attention of important opinion makers such as leading IT industry analyst Gartner. Gartner has published a case study ( http://tinyurl.com/cyebu ) on the CenterBeam service and cited CenterBeam's innovative approach when the firm named CenterBeam one of the "Cool Vendors" ( http://tinyurl.com/7hob8 ) in IT management. A book by Cisco Press, The Business Case for Virtual Business Processes ( http://tinyurl.com/cjm5a ), includes a case study of CenterBeam as an example of how companies can use IT outsourcing to reduce costs, improve efficiencies, and focus on their core business. Most recently, the prestigious KIRA ( http://tinyurl.com/as99l ) award was presented to CenterBeam for its achievement and to Kevin Francis ( http://tinyurl.com/csjud ) for his industry leadership. About CenterBeam, Inc. CenterBeam is an award-winning North American-based IT outsourced services company that delivers more than 60,000 services daily for mid-sized clients in sixteen countries across four continents. Founded in 1999, CenterBeam pioneered the application of quality management techniques to IT and currently earns a 95% client satisfaction rating as measured by Quality Resource Associates. CenterBeam's Total Satisfaction Guarantee and month-to-month contracts make the company unique among IT outsourced services companies. CenterBeam is headquartered in San Jose, Calif. and can be reached at 408-750-0500 or www.centerbeam.com. NOTE: CenterBeam and the CenterBeam logo are trademarks of CenterBeam, Inc. All other brand names and trademarks are the property of their respective holders. CenterBeam service powered by Microsoft .NET. Available Topic Expert(s): For information on the listed expert(s), click appropriate link. Kevin Francis http://profnet.prnewswire.com/ud_public.jsp?userid=505964
For further information: Brian D. Johnson of CenterBeam, Inc., +1-408-750-0710, or bjohnson@centerbeam.com /Photo: NewsCom: http://www.newscom.com/cgi-bin/prnh/20030528/SFW002LOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, photodesk@prnewswire.com /Web site: http://www.centerbeam.com
Source: newswire
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