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First Citizens Bank of Trinidad Enhances Customer Focus With Fidelity National Information Services' Technology

28 March 2006

Fidelity National Information Services, Inc. (NYSE: FIS) today announced that First Citizens Bank Limited in Trinidad and Tobago has extended its agreement for FIS Profile(TM), a core banking solution, Profile Financial Management System (FMS), a general ledger application and the Corporate Internet banking solution.


As part of the five-year maintenance agreement, First Citizens, a client since 1991, will upgrade its Profile implementation to the latest release, version 6.2. This will allow the bank to take full advantage of the latest functionality and web-based technology, enabling it to become a more customer- focused organization.


Profile is a real-time, multicurrency deposit and loan core banking system. It delivers a customer-centric experience by implementing a single integrated database that includes all customer, banking, product, and account information. Loan and deposit product features are supported by an extensive inventory of dynamically configurable components that are shared across all banking lines of business. Profile supports more than 400 institutions spanning 16 countries, ranging from de-novo start-ups to top-tier global banks. The upgrade project at First Citizens Bank will also include a services contract to port the operating system to IBM POWER(TM) system configured with AIX5L(TM).


"We are very happy to renew our agreement with FIS," said Larry Howai, Chief Executive Officer for First Citizens Bank. "Profile's broad functionality has provided our bank with a highly flexible and scalable solution truly centered on the customer, and upgrading our current implementation will strengthen our competitive position and allow us to maximize our customer satisfaction levels."


In conjunction with the upgrade project, First Citizens plans to introduce Profile's web-based technology in its branches in order to further enhance and improve customer service. Profile Direct is a component-based, J2EE thin client servicing solution embracing Open Source technologies tailored to support Internet, call center and branch operations. First Citizens Bank will open a new, state-of-the-art branch at Movietowne in North Trinidad, utilizing the skills of FIS consultants from Europe and the U.S. Profile Direct will interface with the center's cash dispensing machines and support the center's operations.


Howai added, "The opening of the new Movietowne Financial Center will mark an exciting stage in our strategic partnership with FIS and we look forward to the progress of this new project as our presence in Trinidad and Tobago grows."


"As one of the most progressive financial institutions in Trinidad and Tobago, First Citizens is known for its forward-thinking vision, technology innovation and operational efficiency," said Prakash Jalihal, Managing Director for the Latin America & Caribbean region, FIS. "Choosing to continue our successful relationship and take advantage of additional components offered in our solution suite, will support the bank's goal of transforming itself into a truly customer-centric organization and achieving its mission to become the most competitive financial group in Trinidad and Tobago."


About First Citizens Bank Limited


In 1993, the Bank was formed as a result of a merger of the National Commercial Bank (NCB), the Trinidad Co-operative Bank (TCB) and the Workers' Bank (1989) Ltd. TCB was founded in 1914 as a co-operative savings and loans institution, pioneering the provision of consumer finance and home mortgages for Port of Spain. NCB formally commenced business in 1970 and became the first truly locally owned, controlled and operated commercial bank in Trinidad and Tobago and eventually grew a branch network which covered the entire country. The predecessor of Workers' Bank (1989) Ltd. commenced operations in 1970, and had its roots in the trade union and credit union movements, and played a major role in the development of the home mortgage market.


About Fidelity National Information Services


Fidelity National Information Services, Inc. (NYSE: FIS) is a leading provider of core processing for financial institutions; card issuer and transaction processing services; mortgage loan processing and mortgage-related information products; and outsourcing services to financial institutions, retailers, mortgage lenders and real estate professionals. FIS has processing and technology relationships with 35 of the top 50 global banks, including nine of the top ten. Nearly 50 percent of all U.S. residential mortgages are processed using FIS software. Headquartered in Jacksonville, Florida, FIS maintains a strong global presence, serving over 7,800 financial institutions in more than 60 countries worldwide. For more information on Fidelity National Information Services, please visit http://www.fidelityinfoservices.com .


FIS is a majority-owned subsidiary of Fidelity National Financial Inc. (NYSE: FNF), number 261 on the Fortune 500 and a provider of outsourced products and services to a variety of industries. More information about FNF can be found at http://www.fnf.com .


This press release contains forward-looking statements that involve a number of risks and uncertainties. Statements that are not historical facts, including statements about our beliefs and expectations, are forward-looking statements. Forward-looking statements are based on management's beliefs, as well as assumptions made by, and information currently available to, management. Because such statements are based on expectations as to future economic performance and are not statements of fact, actual results may differ materially from those projected. We undertake no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise. The risks and uncertainties which forward-looking statements are subject to include, but are not limited to: changes in general economic, business and political conditions, including changes in the financial markets; the risk that our recent merger with a subsidiary of Fidelity National Financial, Inc. may fail to achieve beneficial synergies or that it may take longer than expected to do so; the effects of our substantial leverage, which may limit the funds available to make acquisitions and invest in our business; the risks of reduction in revenue from the elimination of existing and potential customers due to consolidation in the banking, retail and financial services industries; failures to adapt our services to changes in technology or in the marketplace; adverse changes in the level of real estate activity, which would adversely affect certain of our businesses; our potential inability to find suitable acquisition candidates or difficulties in integrating acquisitions; significant competition that our operating subsidiaries face; and other risks detailed in the "Statement Regarding Forward-Looking Information," "Risk Factors" and other sections of the Company's Form 10-K and other filings with the Securities and Exchange Commission.

Source: prnewswire


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