Inside Outsourcing Speaks with Steve Smith, HP Services

We are pleased to share with you an interview with ... Steve Smith
Steve Smith leads HP's Services organization which provides industry-leading knowledge and technologies that make the Adaptive Enterprise a reality for customers. Together, Consulting and Integration, Technology Services and Managed Services offer end-to-end solutions capability across the IT lifecycle, while Global Delivery ensures consistent, competitive deployment worldwide. Most recently, Steve was Vice President, Global Managed and Professional Services at Lucent Technologies. There he was responsible for leading Lucent's initiative to become the top consulting and network integrator worldwide.
Prior to joining Lucent, Steve spent 16 years at Electronic Data Systems (EDS) where he held numerous key leadership roles. In 1996 he became Managing Director for Southeast Asia and was responsible for sales, marketing and delivery for all EDS business in Singapore, Malaysia, Indonesia, Thailand, Philippines and India. In 1998, he moved from Singapore to Wellington to become the Managing Director for New Zealand. In this role, he was responsible for all operations including leading the integration of strategic acquisitions there into the EDS organization. In just two years, he was able to pull the diverse organizations together and negotiated a $1 billion, 10 year contract with Telecom New Zealand.
Next, Steve moved to the Bay Area of California to head up the Western Region for EDS. With $1.5 billion dollars in annual revenue, this was EDS' largest and fastest growing region. Here, Steve built strong relationships with customers like Sun Microsystems, Chevron Texaco and the Weyerhaeuser Company. In 2000 he returned to Asia, this time living in Hong Kong, to lead the strategically important Asia Pacific Region. There, he was able to bring together a strong leadership team focused on delivering consistently to customers and growing the business.
Steve returned to the US to become EDS' Chief Sales Officer. In this role he coordinated all sales activities for the $21 billion corporation. He also led teams dedicated to key global enterprises in pursuit of the largest services agreements in the world. Steve grew up in upstate New York, USA and has a Bachelor of Science and Engineering degree from the U.S. Military Academy at West Point
HP is a technology solutions provider to consumers, businesses and institutions globally. The company's offerings span IT infrastructure, global services, business and home computing, and imaging and printing. For the four fiscal quarters ended July 31, 2005, HP revenue totaled $85.2 billion.
Integrated Search Solutions Group is a thirteen-year-old retainer based executive search firm that has successfully attracted top talent in the areas of Outsourcing (IT, BPO and BPM), Consulting (Strategy & Technology) and traditional IT functions (CIO, CTO, etc). We have worked effectively with major corporations as well as effectively with venture capitalized start-ups. Executive recruiters typically pride themselves in their ability to recruit top executives, irrespective of the industry. Leaders in outsourcing and information technology tell us a different story; they value what we do because we understand their business.

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