New IBM Tivoli Service Management Software, Tools and Resources Help Companies Combat IT Complexity8 October 2006
The IBM Tivoli Unified Process Composer, a "starter kit" that provides detailed information to help organizations adopt service management and customize specific processes. To expand the reach of IBM's middleware, IBM is announcing new resources for technology vendors delivering products and services that complement IBM service management offerings. The IBM Service Management Partner Ecosystem, part of IBM's PartnerWorld program, includes independent hardware vendors, application software providers, system integrators, distributors, resellers and consultants who will work with IBM to build offerings and skills based on IBM's open platform. These companies will combine their technologies and expertise to offer customers a variety of complete IBM service management solutions.
IBM is launching this global initiative with more than a dozen business partners including Avnet, Inc., BDNA, Cambia Security, Cisco Systems Inc., Infrastructure Solutions, Inc. (ISI), InterProm USA Corporation, Megasoft Consulting, Nortel, NorthWind Consulting Services, LLC, Oblicore, Solidcore, Tata Consultancy Services and Toshiba Solutions. They will work with IBM to promote and deliver service management solutions based on industry reference models and standards such as WS-Security, SML, CIM, WSDM, ARM and JMX, as well as Web services standards.
IBM is providing a range of resources including hands-on technical support at IBM's 31 Innovation Centers around the world, which provide developers and business partners with access to IBM's technical skills, resources and business expertise. IBM is also providing a no-cost developers' kit that includes documentation and software through the IBM Tivoli Open Process Automation Library, an online catalog of service management product extensions from IBM and its partners.
For more information about IBM, go to www.ibm.com/tivoli.
Contact: Laurie Friedman IBM Media Relations 914-766-1299 laurie1@us.ibm.com
SOURCE: IBM
Source: marketwire
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