New Managed IT Solution from Software Concepts International

Software Concepts International (SCI) introduced SmallBusinessIT. SmallBusinessIT is a managed IT solution providing small businesses with the resources of a full-service IT department to ensure the integrity, reliability and security of their IT environment. By providing employers with the means necessary to leverage technology, SmallBusinessIT helps to improve revenue, reduce costs and improve customer satisfaction.

According to Bryan Holland, president of SCI, "We recognized that small businesses were not using technology as effectively as larger businesses." While investigating why this is the case, SCI noticed that the same factors were plaguing most small business. "The traditional IT support solutions available to small businesses, such as the 'company computer guru', consultants, resellers and contractors lacked the broad scope or ongoing presence necessary to use technology as a strategic tool. Vendor warrantees and service plans addressed only hardware failures, leaving the customer responsible for data recovery. Traditional support vendors would fix problems after they occur, often addressing only the symptoms, not the root cause, making a repeat problem inevitable," Holland said from his office on Amherst Street.

SCI's challenge was to come up with a solution that solved these problems. SCI created SmallBusinessIT which is tailored to the unique requirements of each client, and provides a proven, comprehensive methodology for the active, ongoing management of the IT infrastructure. Holland said, "Each week, a dedicated member of SCI's team of certified professionals provides onsite consulting and support. This, combined with the active management provided by SCI's tools, allows SCI to work as a partner to implement long-term, strategic IT solutions that truly benefit small businesses."

SCI specializes in technology management. In addition to servicing small businesses in the southern NH area with SmallBusinessIT, SCI manages mission critical databases for fortune 500 companies world wide. For more information, contact Chris Ward at (603) 879-9022 or visit our web site at http://www.sciinc.com.

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Source: Software Concepts International (SCI)

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