PC-Doctor Introduces Diagnostic Software for Next-Generation Media Center PCs6 January 2005
PC-Doctor(TM) Inc., the leading global developer of hardware diagnostic and system information tools, today introduced PC-Doctor for Media Center personal computers -- the first third-party diagnostic software for the new generation of digital entertainment devices.
Media Center PCs are expected to gain favor rapidly among consumers who want to store, share and enjoy photographs, music, home video and recorded TV as well as perform traditional computing tasks -- all in one sleek and easy-to-use place. In advance of this week's Consumer Electronics Show in Las Vegas, industry analysts forecast that nearly 20 percent of all U.S. households will own a Media Center PC by 2008 and that 40 percent of all homes PCs sold that same year will be Media Center PCs.
"PC-Doctor for Media Center reduces unnecessary warranty returns, which frustrate consumers and are expensive for manufacturers," said Aki Korhonen, President of PC-Doctor. "In the unlikely event of a hardware problem, the software speeds up service calls by making it easy for the consumer to share system information with the manufacturer."
With a simple click of the mouse, PC-Doctor for Media Center lets non-technical consumers perform thorough checks of the Media Center PC's critical components: the main system including CPU, memory, ports, networking cards and other components; hard disk and optical disk drives; removable media cards used by digital cameras and other devices; and wireless keyboards. If a problem is discovered, the PC-Doctor for Media Center software generates a list of codes that the consumer can give to manufacturers to remedy problems more quickly.
The tests run by PC-Doctor for Media Center mirror those that are run on the manufacturing floor by PC-Doctor Factory -- software that reduces unnecessary warranty returns and out-of-box failures by as much as 50 percent.
PC-Doctor for Media Center is available now to all manufacturers of Media Center PCs based on Microsoft's Windows Media Center and leading microprocessors from Intel and Advanced Micro Devices. Pricing is available upon request.
ABOUT PC-DOCTOR
Founded in 1993, PC-Doctor Inc. is the leading provider of PC hardware diagnostic, customer support and manufacturing tools to top PC makers, service centers and IT organizations worldwide. Acknowledged by leading PC manufacturers as the de facto standard for diagnostics, PC-Doctor has shipped more than 90 million units worldwide. Its products are available in 11 languages for Windows and Linux operating systems, which run on leading Intel and AMD microprocessors.
Source: Business Wire
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